The York Emergency Communications Center is one of just 24 PSAPs (Public Safety Answering Points) for receiving 911 emergency calls and texts in the State of Maine. As a PSAP, York fields 911calls for the towns of York, Eliot, Kennebunkport, Kittery, Ogunquit, Wells, and Portsmouth Naval Shipyard. York also receives 911 cellular phone calls from subjects traveling on Interstate 95 in Southern Maine. York Communications is made up of eight (8) full-time Emergency Communications Specialists with over 100 years of combined experience, complemented by three (3) part-time Emergency Communication Specialists. All York Emergency Communication Specialists are certified Emergency Medical Dispatchers and Emergency Fire Dispatchers, which allows them to give the life-saving public instructions when needed.  There are always two (2) cross-trained Emergency Communicators on duty. 

In addition to answering 911 emergency calls, the York Emergency Communications Center handles all dispatching duties for the York Police Department, York Beach Fire Department, York Village Fire Department, York Ambulance, York Public Works, and York Parks and Recreation Department. The York Emergency Communications Center is also the backbone for the ever-popular Good Morning Program, which allows senior residents to call in daily to report they are okay for the day. Along with many other duties, Emergency Communications Specialists also help visitors that come to the York Police Department seeking assistance. As the nucleus of Public Safety in York, the York Emergency Communications Center demonstrates its value as an integral liaison to the citizens of York daily.